Business hours are 9am- 5pm, weekdays,
Pacific Time (UTC-8).
Packet Clearing House
572-B Ruger Street, Box 29920
The Presidio of San Francisco
San Francisco, California 94129-0920
+1 415 831 3100 main voice
+1 415 831 3101 fax
PCH maintains an open, noncommercial peering policy at many Internet Exchange Points (IXPs) around the world. PCH peers enjoy optimal reachability to PCH data and operational resources, including the INOC-DBA global VoIP network. PCH peers also enjoy logical adjacency to the resources of a growing number of root DNS, gTLD, and ccTLD operators that make use of the PCH global IP Anycast network.
Email to email@example.com is our preferred contact method for peering, or we can be reached at 3856*2 on the INOC-DBA hotline system.
+1 415 BGP PEER (+1 415 247 7337) on the PSTN
+1 866 BGP PEER toll-free in the United States only
The PCH Network Operations Center (NOC) is responsible for all IXP-based data collection and peering equipment, for the PCH data archives, and for the functionality of any/all services in the pch.net domain.
To open a trouble ticket, please contact firstname.lastname@example.org.
In keeping with its research and support mission, and the principles of scientific inquiry and open source development, Packet Clearing House does not handle secret or confidential information.
Data of many forms are provided to Packet Clearing House on a voluntary basis by PCH's research partners, peers, and project participants. PCH publishes this information to the public. PCH may, at its sole option, anonymize, aggregate, delete, or restrict access to portions of the data, but does not represent that it will do so in any particular case.
For additional information about PCH's data-handling policies and procedures, please contact email@example.com.